Kroger

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4.3

( 8 reviews )

Fashion, Supermarket, Cosmetics store $$

501 N Giant City Rd, Carbondale, IL 62901, United States

+1 6184-575-313

Kroger is a well-known grocery store that has been providing the community with quality products and excellent service. With a focus on customer satisfaction, Kroger is proud to offer a range of benefits including the Kroger plus rewards program and a convenient pick-up service. The store is known for its friendly and helpful staff, with many customers expressing gratitude for the courteous and efficient service they receive. Located at 501 N Giant City Rd, Carbondale, IL, Kroger offers a wide range of products at competitive prices. With convenient opening hours from 6 AM to 10 PM seven days a week, Kroger is committed to meeting the needs of its customers. Whether it's shopping for groceries or utilizing the pick-up service, Kroger is dedicated to providing a positive and seamless experience for all customers.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
Free Wi-Fi
In-store shopping
Prepared foods
Quick visit
Cheques
SNAP/EBT
Plastic bags

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Kelly karbowski

March 22, 2024

The Deli is pretty slow. Gotta wait like 15 minutes for your ham, so u walk around till it’s ready. Also the deli meat cooler is pretty much only turkey and brown sugar ham.

Gregor j. rothfuss

March 22, 2024

Order a cake 3 days before I needed it . I needed it ready honestly around 9 am however that was apparently impossible for them so we agreed to 10:30 am . They had me waiting g around 11:11 before the cake was actually "ready" It was horrible and the lady on the phone was extremely rude cut me off talking multiple times saying " well do you want the cake or not" when I was trying to discuss why the cake wasn't ready when we agreed to a set time . The quality of the cake was horrible. Icing wasn't flat it was messed up in many places and it was lopsided. Picture want i wanted verse what I got .

George li

March 22, 2024

Love the store. Just don't like the A-holes in the sliver 4 door jeep. They left their dog Oct 17, 2023 at 1:32 pm STOP MAKING YOUR DOGS WAIT IN A HOT CAR FOR YOU!!!! THIS IS NOT OKAY!!!!

Miss peaches

March 22, 2024

Most of the items here seem to be priced higher than other stores in the area. Also a lot of food seems to be out of stock. Particularly the plant based options.

Olga koltsova

March 22, 2024

While shopping in person is fine, the online order and delivery service is dreadful. They attempted to refund 8 of my 12 items and when I said that please just try to substitute whatever you can, they still excluded 5 of the items and gave me 5 apples to substitute for 1 avocado. If you need online order and delivery, use Walmart, their online orders are leagues better and will actually give you your order.

Jessie clark

March 22, 2024

When ordering online for pick up, certain common items are not available for pick. Like milk or pop. They are only available for delivery. Really, how is this right. If the product is in the store, then it should be available for all modes of shopping. Done with Kroger.

Todd depasquale

March 22, 2024

Kroger should close it's doors. Don't carry things people want. Went in yesterday to get donuts, they decided not to make them that day. Unbelievable!! I live in Florida and Publix is a fantastic grocery store,has everything, they even make subs to order and donuts the have plenty. I know this!! Kroger does not care about their customer base. Stay out of Florida! you should be ashamed!!!